My kids have went here on many occasions and I have never been unsatisfied until now. As a preteen I guess they would be ok but my babies tears were enough for me to never want to return. So in short if you want to have an hour of fun do anything but this. I'm not sure why I thought a daycare in a casino would be ok but it proved to be much worse then we expected. I don't know what happened but I asked him if anyone was mean, he'd answer yes every time. I watch him on the tv and he never cries. They won't even let you look at the center! He goes for an hour with me at the gym I attends' sit service. I carried him to the car sobbing the entire time, each jerk broke my heart even more. I've only seen him that upset when he's been seriously hurt. They said he just started and it was because a different child was upset. He's never been a big cryer but his head was jerking he was crying so hard. We were gone for one hour and when we came back our son was the most miserable I've ever seen him. After 2 years we decided on here so we could eat with out a toddler in tow. My husband and I finally wanted a date night.